Posted in News on 25th January 2024
In August 2023, an arts museum in Boston commissioned a new iteration of our 2018 Audience Atlas Boston study to understand how the cultural landscape of Boston has changed post-pandemic.
Audience Atlas is a targeted online survey of the population in a particular city, region or country, exploring the market for culture (defined as anyone who has engaged in any type of cultural activity in the last five years, or would be open to doing so in the future). It includes detailed information about audience demographics, behaviors, motivations and attitudes which enables us to accurately determine current, lapsed and potential market sizes for culture.
So what’s changed over the last five years? Here are our key findings:
The market for culture is smaller and less active than in 2018
The Boston Metro area saw a sharp population decline during the pandemic, so although the market for culture is proportionally larger (98% in 2023, compared to 95% in 2018), in real figures there are 449k fewer people in the market in 2023.
Additionally, those that are in the market for culture are less active. If we look at art museum visitation specifically, 13% said they had visited 2 or more times in the past 12 months, and 14% once in the past 12 months, compared to 20% and 21% respectively in 2018. 30% said they hadn’t visited an art museum for at least three years, up from 19% in 2018.
One in 10 now consider arts and culture to be less important to them and are prioritizing activities at home, online and in nature
We asked respondents how important they felt arts and culture were to them pre-pandemic and now.
18% overall felt arts and culture were less important to them now than pre-pandemic. 10% of this group were those who previously felt arts and culture was important to them. While this is not a huge proportion of the market overall, it is important to acknowledge that the pandemic has made a real impact on how culture fits into priorities for some.
We also gave respondents a list of activities and asked them to tell us whether they felt they were doing these things more, less or the same now as they had pre-pandemic. We subtracted the ‘less’ responses from the ‘more’ to produce a net score for each activity.
The activities with the highest net scores were those involving spending time at home, online and in nature. These activities became the norm, given Covid-19 mandates and regulations and post-pandemic it seems they’ve stuck.
Contrastingly, going out to restaurants, visiting museums and attending performing arts productions all received negative net scores from participants overall. The pandemic has resulted in many being out of the habit of visiting cultural organizations, even if they were a regular visitor pre-pandemic.

Significantly higher proportion of Expression
There has also been a shift in the Culture Segment profile of those in the Boston Metro Area. If you’re not already familiar with our Culture Segment system, you can find a quick intro on our website.
In 2018, 17% of those in the Boston market for culture were in the community-minded Expression segment, and a further 17% fell into the time-poor Release segment. 14% were core cultural attenders Essence and 13% self improvement-focused Affirmation.
However, in 2023 we saw a shift: Expression now make up over a quarter of the market, while the proportion of those in the Essence, Release and Affirmation segments have declined significantly. Given what we already know about Expression, this may mean that the Boston market for culture is now more focused on community and making sure everyone is welcomed and included, as well as taking part and getting involved in a variety of art forms.
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